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OneStop Europe Ltd Delivery Information  

FREE UK delivery on orders over £100 + VAT (some exclusions apply)

A free next working day delivery service is available to UK customers (some exclusions apply for next day delivery). Orders under £100 (incl. VAT) are subject to a delivery charge of £8.50 (excl. VAT). Orders placed before 1pm will arrive next working day, if orders are placed after 1pm these orders will be sent next working day and arrive the following day (excludes weekends). We are however committed to always providing the shortest lead-time possible. On occasion orders may take more than the standard 24 hours, due to all products being bespoke manufactured upon order, there for quantity and an increase of daily orders may affect these times scale.

Dispatch of goods & delivery

We shall dispatch your Goods by carrier. UK based customers Goods are normally dispatched on day of receipt of order this only applies to products with a next day timer on the product page. EV units will usually take 3-5 days to arrive. Specialist carrier delivery normally ensures next day UK delivery of the Goods excluding Bank Holidays if the order is placed before 1pm Monday to Friday. Orders shipped overseas will take longer, please contact us for estimated delivery time to your specific country.

The charges for our delivery

EV OneStop offer a variety of delivery charges, depending on the service you require and location. Simply enter your delivery location into the shopping basket ‘shipping quote’ for available delivery charges to your location. Free delivery is available for many locations. Saturday deliveries can be arranged on request. We shall be under no liability whatsoever for any delay in delivery or a failure to deliver or the consequence resulting from such delay or failure that is caused by an event outside our control or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods. We will let you know if we become aware of an unexpected delay and will arrange a new delivery date with you. If you fail to take delivery of your order on the agreed date, then we will store the Goods until delivery takes place and may charge you a reasonable sum to cover any redelivery expenses incurred by us. In the rare event that we are prevented or fail to deliver the Goods, our liability (and your sole and exclusive remedy) for such non-delivery will be limited to us replacing the Goods within a reasonable time or refunding the price paid by you in respect of such Goods. Notwithstanding it is your responsibility to check that the Goods delivered are in full working order before they are included in any other product or part or are sold onto a third party. We make no warranty or representation that the Goods are made for any particular purpose and are under no liability whatsoever if the Goods purchased by you do not fit the purposes for which you purchased them for. Each delivery of the Goods shall be accompanied by a delivery note detailing the order specification.